POOR Service

On Wednesday 13th April 2016 i lost my Cell c signal. On Friday 15th I went to Cell C N1 City. They discovered that my number was blocked in 2015/11/10. I filled in a UnBlacklisting form, got Affadavit by Ravensmead police and emailed this with copy of my ID to cell C to Un Blacklist me. I got an email back stating that within two business days they would call me and rectify the problem. IT is now nearly 3 days later an no attempt has been made to contact me. I even gave them my second Cell number *** and emailed them twice..This is such Poor service of such a Big Provider who made the mistake costing me time, money and frustration.They were quick to deliver my two new upgrades within 2 days but service wise the fail completely. I use my handset for work purposes and now its a week that i cannot use my handset