Poor service

I’ve been contacted 17/05/2019 and 21/05/2019 by 2 of your consultants but still this issues not sorted out yet. First my contract 074 numbers your charging me for the 500mb,90 sms and 90talktime which you sent me last month. This is and was not my problem as this wasn’t part of your contact which you gave me. I’m supposed to start and get this only at the end of my upgrade date-22/07/2019 and start payment of R200pm not R217 as said by one of your consultants. SEE BELOW EMAIL!!!!!! Secondly last night another consultant told me my other contract-073 is R129 not as agreed and advertised on your February broacher R179pm- SEE ATTACHMENT.She serpose to receive the new benefits but now i hear only August she will receive -500mb,90sms,90talk . What going on with your services as I never had any problem please just sort out the following- 074-R200pm-500mb,90sms,90talk 073-R179pm-500mb,90sms,90talk I will not pay the R479 as I will only pay the R314 like normal this month as it was not what I agreed nor asked as I was only supposed to received it July and this contract will only start pay R200 July. So WHY do you want to bill me this month as you are confuse with the 2 contracts. Stop saying sorry and that you will come back to me just sort it out. To date ive spoke to 11 consultants and 5 emails was mailed with no success. I feel I just want to take the 2 phones and give it back as your service is pertatic.

MATTER STILL NOT RESOLVED!!!!!!!!