POOR SERVICE

Since last year 2018 July i have had problem with Cell c not deducting my monthly amount on the 25th as per contract and resulted in admin fee that they insisted i must pay. In October i did a upgrade with a new monthly subscription and the debit order date was still an issue but now the was billing me more than i was suppose to pay on my new contract and i was forced to do and EFT every month with the right amount. Since the new upgrade i have been struggling to sort out the incorrect billing, admin fee charges because of contract breach and the debit order date and that resulted in 6 different reference numbers and every time its someone els thats helping me all over again. This year 2019 there was a few time that the debit order was correct but not the correct amount and then i had to go and revert the amount and EFT the correct amount, reverting cost me a lot of bank fees.Now in April and May 2019 the stop deducting again and did the EFT but in May the EFT doesn't work because i cant add them as a beneficiary anymore, the reference keeps on displaying as INVALID no matter what i put in there. So know i am forced to spend again every day on the phone with staff explaining everything from almost a year ago all over again to someone new and getting a new reference number. So i am fed up and seeing that this is a fault from Cell c from the start because of contract breach and not sorting out a problem for almost a year now, i just want to cancel my contract if the billing, the debit order date and all that outstanding fees that they want me to pay, isn't sorted out this month and if i cancel i will not pay any cancellation fee because Cell c didn't keep by the contract. Ive been with Cell c for more than 10 years now and i think its time to move over to a network that wants me as a customer