Poor Service

Good day,<br> <br> i have 2 contracts with cell c one being a top up contract and the other a data contract. I have been trying to load data onto my phone with the airtime given to me every month by cell c. I was able to do this the first time and it went through perfectly fine. Now i am unable to do so as it says i have used my first free tariff charge, I only took this contract out after i was given a response that the airtime can be used to purchase data, I shall not spend money from my own pocket to buy data. Cell c catch a wake up and stop robbing people. <br> <br> Also one of your consultants has informed me to hold on the line for 20 seconds , it has been 5 minutes now and she is still not getting back to me. what ******** is this? You guys are pathetic.