DP
Deon P

1 reviews | Active since Feb 2017

16 Nov 2018, 10:00

poor service

having a problem with my giga 200. the network is slow doesnt allow me to connect to internet properly. tried roaming on vodacom its the same. cell c is robbing customers by making them take these packages and throttling the speeds. they must reimburse me so i can buy a telkom or vodacom or mtn data bundle. worst network . also had problems with my contract previously and now prepaid. i will make sure never to recommend cell c to friends and aquaintances. phone no ********** 950

0
Replies (3)
Cell C
Cell C's reply16 Nov 2018, 10:27
Official
Good morning Deon

We apologize for the poor connection you have been experiencing. We will get someone to assist.

Regards
Cell C | PN

Best regards,

DP
Deon P's update16 Nov 2018, 10:31
Reviewer Update
same reply over and over but no solution
Cell C
Cell C's reply16 Nov 2018, 11:44
Official
 Please be advised that Lungile has escalated your network complaint to our network team for further assistance.
 
Regards
Cell C | PN 

Best regards,