1 reviews | Active since Jun 2013
Poor service
I went into Cell C recently to inquire about the contract buyout option.<br> upon arrival, i was the only customer there, so the staff saw fit to eat and do their makeup.<br> the lady that did help me was busy fixing her hair, using a tablet as a mirror before assisting me.<br> to say the inquiry was a waste would be an understatement. she could not answer my questions. she asked her colleague, who was too busy stuffing her face with food, for help which didn't help at all.<br> when i asked about airtime and data deals, less than helpful. when i asked if i could trade my phone in, as per the contract requirements, they couldn't give a simple answer.<br> then, to top it all off, she does a half baked background check and says i can't afford the contract, when i pay more than that at my current supplier, which is why i wanted to change.<br> guess Cell C lost a customer
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. This is not the norm or standard service we want for our customers.
One of our team members will contact you and assist. Do expect communication during the course of the day.
Regards
Cell C | PN
Best regards,
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. This is not the norm or standard service we want for our customers.
One of our team members will contact you and assist. Do expect communication during the course of the day.
Regards
Cell C | PN
Best regards,
