SS
Sello S
1 reviews | Active since Nov 2021
01 May 2024, 19:24
Poor service
I had been handed over to Css from cell for owing them 327 and I paid the money but my Name still reflect within the credit ITC, I tried to contact cell c and they told me that I still owe them. I requested a paid up letter but I can't get it but I paid them. What I think is CSS didn't pay Cell c.
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Replies (1)
Cell C's replyOfficial
02 May 2024, 07:25Dear Sello Selota,
Thank you for contacting Cell C.
We apologize for the inconvenience and unpleasant service you've experienced. Kindly note that if you made the payment directly to CSS, they need to provide you with a paid-up letter, and you need to send it to us so that we can assist with the ITC update. Please request the paid-up letter from CSS.
Regards,
Cell C |GN
Thank you for contacting Cell C.
We apologize for the inconvenience and unpleasant service you've experienced. Kindly note that if you made the payment directly to CSS, they need to provide you with a paid-up letter, and you need to send it to us so that we can assist with the ITC update. Please request the paid-up letter from CSS.
Regards,
Cell C |GN
Cell C's reply02 May 2024, 07:25
Official
Dear Sello Selota,
Thank you for contacting Cell C.
We apologize for the inconvenience and unpleasant service you've experienced. Kindly note that if you made the payment directly to CSS, they need to provide you with a paid-up letter, and you need to send it to us so that we can assist with the ITC update. Please request the paid-up letter from CSS.
Regards,
Cell C |GN
Thank you for contacting Cell C.
We apologize for the inconvenience and unpleasant service you've experienced. Kindly note that if you made the payment directly to CSS, they need to provide you with a paid-up letter, and you need to send it to us so that we can assist with the ITC update. Please request the paid-up letter from CSS.
Regards,
Cell C |GN