MA
Moegamat A
1 reviews | Active since Dec 2015
01 Dec 2015, 10:27
Poor service
Hi<br> <br> Absolutely terrible service. I got turned away after getting extra early to stand in line for a really good deal. I did not have proof of address on me as nothing gets posted anymore, when I told them that I would e-mail them any one of my statements that I get via e-mail they refused to help me. They said it must be post to a physical address. Cell C themselves e-mail statements. How is any of this fair? I know for a fact that they have accepted these forms of proof of address from other people, so why not help me? Even the banks accept e-mail statements. This is the second time I have problems with Cell C and I might never go back.
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Replies (1)Cell C's replyOfficial
01 Dec 2015, 10:38Hello Yusrie,
Thank you for notifying us of the above.
We apologise for the manner in which this matter was handled and for the inconvenience caused.
One of our consultants will contact you and assist.
Regards
Cell C | PN
Thank you for notifying us of the above.
We apologise for the manner in which this matter was handled and for the inconvenience caused.
One of our consultants will contact you and assist.
Regards
Cell C | PN
Cell C's reply01 Dec 2015, 10:38
Official
Hello Yusrie,
Thank you for notifying us of the above.
We apologise for the manner in which this matter was handled and for the inconvenience caused.
One of our consultants will contact you and assist.
Regards
Cell C | PN
Thank you for notifying us of the above.
We apologise for the manner in which this matter was handled and for the inconvenience caused.
One of our consultants will contact you and assist.
Regards
Cell C | PN
