POOR SERVICE

Good evening. <br> <br> I upgraded my 2 contracts with Cell C in July/August 2015. My tablet was faulty and I immediately reported it. they said i will pay for the repairs and I told them exactly what will happen if they charge me. My sons cell phone came with a micro sim card. A sim swap must be done by cell c. After numerous calls they told me they will attend to this matter on the 19th October 2015. When I asked them where is my tablet, they could not tell me where it is. The reference number for the courier slip (when collecting the tablet) are RW ***0 and SP ***1.<br> <br> This matter is still outstanding I haven't heard from Cell C since the 19th October 2015. This is unacceptable.<br> <br> Can you please assist me in this matter.<br> <br> Thank you<br> <br> Kind regards<br> Antoinette Smith