RW
Riaan W

1 reviews | Active since Dec 2010

06 Nov 2015, 10:36

Poor service

I have been trying to get a letter from customer care stating the date I got my upgrade phone Sony M2 Aqua so I can have it repaired under warranty, I has now been 4 day's and numerous phone calls to 084 140 nr and I still have no letter. <br> Shame on u cell c for having such a don't care attitude towards you loyal customers that has been with you since day 1

0
Replies (1)
Cell C
Cell C's reply06 Nov 2015, 10:50
Official
Hello RiaanvW,

Thank you for posting to us.

We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.

Regards
Cell C | PN

Best regards,