POOR SERVICE

The cellular provider is unable to provide any network signal in and around my residence being in Northcliff. As a result they had confirmed that the contract will be cancelled due to the network issues and that the cellular phone be handed into the Cell C branch in Rosebank to be \Booked In". After the cell phone was booked in I was instructed to call the customer center to ensure that the contract was cancelled. I have called the center five times now and they have not been able to assist with the cancellation despite their own inability to provide me with any signal. As a result I am currently without a cellphone and have paid for a contract which should be cancelled as represented by Cell C. I am at my wits end as Cell C is unable to cancel the contract due to their own inefficiency and incompetence."""