BM
Bongani M

1 reviews | Active since Mar 2009

16 Feb 2015, 08:22

Poor service

I hate it when the service is bad especially when the person on the other side makes you feel you bad for asking for help. I bought airtime and struggled to load data and when I requested for help I could hear my phone call was not welcomed at all. Firstly he never introduced himself to me I had to ask for his name.<br> This guy called Almond he is horrible and he does not deserve to be the front of the Cell C brand. I am not sure if he wants to help customers because he is awful and not friendly at all. I will urge you to listen to a call I made between 22:15 to 22:25 if my call was recorded. <br>

0
Replies (1)
Cell C
Cell C's reply16 Feb 2015, 08:32
Official
Hello bgord,

Thank you for posting to us.

We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist.

Do expect communication soon.

Regards
Cell C | PN

Best regards,