MM
Mami M
1 reviews | Active since Oct 2017
14 Sept 2023, 14:14
Poor Service
I really feel that Cell C is not prioritizing on my query. I reported my phone being lost on 0 September 2023 at around 10h30am and even today I am still waiting ITC number which is supposed to take 24-48 hours. I can't claim or even open a case without it. I contacted them twice, and all they say will send before 24 hours. I am really upset
Helpful (0)
Replies (2)0
Replies (2)
Cell C's replyOfficial
14 Sept 2023, 14:25Dear Mami Mthimkhulu
Thank you for contacting us.
We apologize for the negative experience you've had with our service. Please provide us with your contact number where we can reach you on.
Regards
^MM
Thank you for contacting us.
We apologize for the negative experience you've had with our service. Please provide us with your contact number where we can reach you on.
Regards
^MM
Cell C's reply14 Sept 2023, 14:25
Official
Dear Mami Mthimkhulu
Thank you for contacting us.
We apologize for the negative experience you've had with our service. Please provide us with your contact number where we can reach you on.
Regards
^MM
Thank you for contacting us.
We apologize for the negative experience you've had with our service. Please provide us with your contact number where we can reach you on.
Regards
^MM
Cell C's replyOfficial
14 Sept 2023, 14:26Dear Mami Mthimkhulu ,
Thank you for getting in touch.
Please receive our sincere apologies for the unpleasant experience, we are here to help you.
Kindly private message us the reference number related to the case, or your ID number so that we can follow up with our Support Team.
^TD
Thank you for getting in touch.
Please receive our sincere apologies for the unpleasant experience, we are here to help you.
Kindly private message us the reference number related to the case, or your ID number so that we can follow up with our Support Team.
^TD
Cell C's reply14 Sept 2023, 14:26
Official
Dear Mami Mthimkhulu ,
Thank you for getting in touch.
Please receive our sincere apologies for the unpleasant experience, we are here to help you.
Kindly private message us the reference number related to the case, or your ID number so that we can follow up with our Support Team.
^TD
Thank you for getting in touch.
Please receive our sincere apologies for the unpleasant experience, we are here to help you.
Kindly private message us the reference number related to the case, or your ID number so that we can follow up with our Support Team.
^TD