GM
Gcobisa M
1 reviews | Active since Sept 2023
13 Sept 2023, 16:42
Poor service
I am paying for two data Sim card which has been unable to connect to internet fir the past three months but they still taking my money every pay day, I was advised to do simswap two times and I have payed for it but still am unable to use internet, visited their cell c shop mall of the north they failed to assist me, I was promised that the area manager will be in touch with me until today am still waiting.what a poor service am now considering to get in touch with ombudsman am hoping they will assist me.
Helpful (0)
Replies (1)0
Replies (1)
Cell C's replyOfficial
13 Sept 2023, 16:53Dear Gcobisa Mbaxa
Thank you for contacting us.
We sincerely apologize for the unpleasant experience. That is definitely not the type of service that we aspire to provide.
The matter will be escalated to our Support team for assistance. We will be in touch.
Regards
^NT
Thank you for contacting us.
We sincerely apologize for the unpleasant experience. That is definitely not the type of service that we aspire to provide.
The matter will be escalated to our Support team for assistance. We will be in touch.
Regards
^NT
Cell C's reply13 Sept 2023, 16:53
Official
Dear Gcobisa Mbaxa
Thank you for contacting us.
We sincerely apologize for the unpleasant experience. That is definitely not the type of service that we aspire to provide.
The matter will be escalated to our Support team for assistance. We will be in touch.
Regards
^NT
Thank you for contacting us.
We sincerely apologize for the unpleasant experience. That is definitely not the type of service that we aspire to provide.
The matter will be escalated to our Support team for assistance. We will be in touch.
Regards
^NT