Poor Sales Upgrade Experience

<p>I received a call from Cell C Sales Consultant to upgrade my Data contract as it was about to expire.</p> <p>Successfully Upgraded my contract, and was promised to receive the my Device (Huawei 8231 Wingle) in 3 - 5 Working Days. </p> <p>2 and half weeks laters, still did not receive the Device.</p> <p>Went into a Cell C Store, they advised me to call in and find out, as they cannot help me.</p> <p>Called in, and the agent checked and told that there is a shortage and are awaiting more stock. If I dont receive the Device in a week that I must call again.</p> <p>Went into another Cell C store yesterday and was told that the Device is discontinued.</p> <p> </p> <p>I was not notified about this at all from Cell C.</p> <p>I called in today to clarify and the agent confirms that the contract was upgraded, however the Device is no longer available !!! She advised that she can reverse the Upgrade and that I can go into a store and do another upgrade...</p> <p> </p> <p>When was Cell C planning to notify us customers about the unavailability of this Device.</p> <p>They are still advertising it on their Website, I have attached the Picture.</p> <p>Up to the upgrade I have had no Issues with Cell C, but this experience has changed my view on the Company. I have noted that several other people have had similar experiences.</p> <p> </p> <p>Really dissappointed with Cell C.</p>