1 reviews | Active since Aug 2016

26 Sept 2022, 12:07

Poor Sales Service Received

I recently upgraded my cellphone contract, the sales consultant sold me the Samsung A33 and failed to inform me that I could also include the Samsung watch. I am annoyed because I was not properly informed of my choices. I have tried getting hold of them to find out if they can still add the watch, no response received on my email. Query no ***

0
Replies (2)
Cell C
Cell C's reply26 Sept 2022, 20:52
Official
You're welcome.

^SM
's update28 Sept 2022, 07:41
Reviewer Update
Still no response from your sales team, I emailed them last Thursday. Its shocking that after being a loyal customer for 17 years my query is not taken seriously.