MN
Mariette N
1 reviews | Active since Oct 2014
03 Dec 2022, 12:19
Poor record keeping... ID *****??
On 21 March 2022 Cell C confirmed that my account will be completely closed and updated with ITC (after a couple of years). IT IS STILL NOT DONE. I don't even recognize the number displayed!! Get it done Cell C. And get it done quickly!!
Helpful (0)
Replies (5)0
Replies (5)
Cell C's replyOfficial
03 Dec 2022, 13:24Dear Mariette de Nysschen,
Thank you for contacting Cell C.
Kindly receive our apologies for the delayed resolution. Please provide us with the Cell C number in question or your ID number so that we can further assist.
^TM
Thank you for contacting Cell C.
Kindly receive our apologies for the delayed resolution. Please provide us with the Cell C number in question or your ID number so that we can further assist.
^TM
Best regards,
Cell C's reply03 Dec 2022, 13:24
Official
Dear Mariette de Nysschen,
Thank you for contacting Cell C.
Kindly receive our apologies for the delayed resolution. Please provide us with the Cell C number in question or your ID number so that we can further assist.
^TM
Thank you for contacting Cell C.
Kindly receive our apologies for the delayed resolution. Please provide us with the Cell C number in question or your ID number so that we can further assist.
^TM
Best regards,
MN
Mariette N's updateReviewer Update
03 Dec 2022, 13:50Account number ***. I have the emails if needed...
MN
Mariette N's update03 Dec 2022, 13:50
Reviewer Update
Account number ***. I have the emails if needed...
Cell C's replyOfficial
03 Dec 2022, 14:05Thank you for providing us with the account number.
We have escalated your query to our team and one of our consultants will contact you to further assist. Regards
^TM
We have escalated your query to our team and one of our consultants will contact you to further assist. Regards
^TM
Best regards,
Cell C's reply03 Dec 2022, 14:05
Official
Thank you for providing us with the account number.
We have escalated your query to our team and one of our consultants will contact you to further assist. Regards
^TM
We have escalated your query to our team and one of our consultants will contact you to further assist. Regards
^TM
Best regards,
MN
Mariette N's updateReviewer Update
03 Dec 2022, 14:07I hope they contact me to tell me it is done. I am tired of following up on this and waiting and checking. Thank you
MN
Mariette N's update03 Dec 2022, 14:07
Reviewer Update
I hope they contact me to tell me it is done. I am tired of following up on this and waiting and checking. Thank you
Cell C's replyOfficial
03 Dec 2022, 14:09We understand the frustration. they will assist accordingly.
^TM
^TM
Best regards,
Cell C's reply03 Dec 2022, 14:09
Official
We understand the frustration. they will assist accordingly.
^TM
^TM
Best regards,