1 reviews | Active since Mar 2015
Poor Reception and No body cares
<p>i have been staying in my new home for six months now and have complain about poor reception many times all other networks are fine there only Cellc is terrible and dont know what to do any more like no one really cares about the little guy if i had not been with Cell C for so long i would concider cancelling all my contract but if this is not resolved shortly i guess that is the only option as well as to tell all the people i know in my area to stay a long way away from cellc ..</p>
Thank you for notifying us of the above.
We apologize for the poor network signal you have been experiencing. We have requested one of the consultants in the escalations team to liaise with our network team and advise on a way forward. Do expect communication.
Regards
Cell C | PN
Thank you for notifying us of the above.
We apologize for the poor network signal you have been experiencing. We have requested one of the consultants in the escalations team to liaise with our network team and advise on a way forward. Do expect communication.
Regards
Cell C | PN
Moses could not get hold of you on your contact numbers. However he sent an email advising you of this and requested for an alternative number where he can get hold you and assist.
Please respond to his email and he will gladly assist.
Regards
Cell C | PN
Moses could not get hold of you on your contact numbers. However he sent an email advising you of this and requested for an alternative number where he can get hold you and assist.
Please respond to his email and he will gladly assist.
Regards
Cell C | PN
Please be advised that Moses could not get hold of you on your contact numbers. However he sent an email advising you of this and on a way forward regarding this matter.
Regards
Cell C | PN
Please be advised that Moses could not get hold of you on your contact numbers. However he sent an email advising you of this and on a way forward regarding this matter.
Regards
Cell C | PN
i was called and told that the problem was being investigated and that it would take 3-7 working days and now no one in the network support back office even bothers to reply to my mail and when moses spoke to then all they tell him is that it is being investigated still how can the promise a customer 3-7 working and and take even long this to totally professional
i was called and told that the problem was being investigated and that it would take 3-7 working days and now no one in the network support back office even bothers to reply to my mail and when moses spoke to then all they tell him is that it is being investigated still how can the promise a customer 3-7 working and and take even long this to totally professional
Thank you for posting to us.
A follow up request has been sent and feedback will be provided. Do expect communication.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for posting to us.
A follow up request has been sent and feedback will be provided. Do expect communication.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Skhumbuzo confirmed that he has contacted you and provided interim feedback.
Regards
Cell C | PN
Skhumbuzo confirmed that he has contacted you and provided interim feedback.
Regards
Cell C | PN
thanks you Cellc for nothing poor service continue after much back and forth and all the investigations the final out come was that i am based between to tower and seem to be just out of range for both and guess what Cellc is going to do about it absolutly nothing as i dont spend R3000 a month forget the fact the i have 3 contracts with Cellc and all the money i spend on top up airtime and the fact that i have been with them for year and year that does not been anything to them so much for looking after your loyal customer. no why should they there number one priorty is the big spenders not the loyal that support them all threw the years SHAME ON cellc..
thanks you Cellc for nothing poor service continue after much back and forth and all the investigations the final out come was that i am based between to tower and seem to be just out of range for both and guess what Cellc is going to do about it absolutly nothing as i dont spend R3000 a month forget the fact the i have 3 contracts with Cellc and all the money i spend on top up airtime and the fact that i have been with them for year and year that does not been anything to them so much for looking after your loyal customer. no why should they there number one priorty is the big spenders not the loyal that support them all threw the years SHAME ON cellc..
3 days and not a word so point proved that they dont really care
3 days and not a word so point proved that they dont really care