TS
Trinesh S

1 reviews | Active since Dec 2015

31 Dec 2015, 10:34

Poor Product And Bad Service

I have taken out a contract with Cell C <br> I have taken out a Sony M5 <br> I have payed the once off fee of R195.00 and will be paying a monthly instalment of R300.00<br> <br> <br> I am highly disappointed with the service that i have received! I barely had the phone for three weeks and it switches off even though the battery is full and the only way to put it on is if you plug onto a charger!<br> <br> R300.00 per month is a lot to be paying for something that is not working and it does not make sense for a brand new Sony fresh out of the box to be going for repairs! I feel that i have been corned out for my money!<br> <br> <br> At the Cell C branch in Lenasia i was told that i will only receive the phone after 21 working days! I had a once off Data Bundle which i will lose out on as well!<br> <br> What does this say to other clients about Cell C and Sony???<br> <br> I will do everything in my power to warn my family and friends not to support the above parties as i will mention the situation that i am in now!!<br> <br> This is Highly frustrating and the worst service I have ever had!!!<br> <br> I can't wait for my contract to be over i will never support this organisation ever again!!<br> <br> <br> <br> <br> <br> <br> <br>

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Replies (1)
Cell C
Cell C's reply31 Dec 2015, 10:59
Official
Hello Trineshsingh,

Thank you for posting to us.

We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in our team will contact you during the course of the day and assist.

Regards
Cell C | PN