GP
George P

1 reviews | Active since Jul 2016

10 Aug 2016, 11:46

Poor Poor Service from pil**** to post!!!

<p>we have been trying to arrage a paid up letter from Cell C for the past week now and no one can assist this. We have been thrown from pillair to post in the following departments- Retentions,contract cancellations,customer care,legal department,written corospondance and so forth and no one seems to knows how to do their job!!!!!!!!!!!!!! I have spent the last hour on the phone with no luck and its pathetic that i have not received any service!!!!</p>

0
Replies (3)
Cell C
Cell C's reply10 Aug 2016, 12:17
Official

Thank you for posting to us.

We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.

We apologize for the inconvenience caused.

Regards

Cell C | PN

Cell C
Cell C's reply12 Aug 2016, 10:34
Official

Skhumbuzo confirmed that he has contacted you and assisted with this matter.

Regards
Cell C | PN

GP
George P's update12 Aug 2016, 10:40
Reviewer Update

He has made contact yes but we still have not received the letter!!!!! Problem NOT SORTED