NG
Nita G
1 reviews | Active since Sept 2022
31 Oct 2022, 15:43
Poor, Poor service!
I have been waiting for my refund from Cell C from what seems like forever and I have still not been refunded. I'm being sent back and forth with no avail. Its actually so sad reading all these reviews from unhappy customers, I feel their frustration. Cell C is failing us dismally. I am so glad I chose to cancel my contract with them instead of upgrading it. I urge anyone who is thinking of taking up or upgrading their contract with Cell C to NOT take these reviews lightly.
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Replies (4)NG
Nita G's updateReviewer Update
01 Nov 2022, 08:08This was a response that was typed on the 21/10/2022 and it has already been 11 days (note it DOES NOT STATE WORKING DAYS) and i still have not received anything from Cell C. I check my banking app regularly and I can assure you no money has been deposited into my account. I am now tired of waiting for what is due to me. Please do you research thoroughly to find out where my money currently instead of telling me about a message that is 11 days old.
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Nita G's update01 Nov 2022, 08:08
Reviewer Update
This was a response that was typed on the 21/10/2022 and it has already been 11 days (note it DOES NOT STATE WORKING DAYS) and i still have not received anything from Cell C. I check my banking app regularly and I can assure you no money has been deposited into my account. I am now tired of waiting for what is due to me. Please do you research thoroughly to find out where my money currently instead of telling me about a message that is 11 days old.
Cell C's replyOfficial
01 Nov 2022, 18:51Hi Nita Zukiswa Gagu
Our team will be in touch to provide assistance regarding the refund.
^MP
Our team will be in touch to provide assistance regarding the refund.
^MP
Cell C's reply01 Nov 2022, 18:51
Official
Hi Nita Zukiswa Gagu
Our team will be in touch to provide assistance regarding the refund.
^MP
Our team will be in touch to provide assistance regarding the refund.
^MP
NG
Nita G's updateReviewer Update
02 Nov 2022, 06:11The manager from the Repairs unit ***) Nkosikhona spoke of R1560 odd that had to be refunded into my account but I only received R235 odd. What is the meaning of this?? Was I given FALSE information by one of your own??
NG
Nita G's update02 Nov 2022, 06:11
Reviewer Update
The manager from the Repairs unit ***) Nkosikhona spoke of R1560 odd that had to be refunded into my account but I only received R235 odd. What is the meaning of this?? Was I given FALSE information by one of your own??
NG
Nita G's updateReviewer Update
02 Nov 2022, 09:46And what about what your colleague said? Why is it that you all aren't on the same page? Was he mistaken? What is the true story?
NG
Nita G's update02 Nov 2022, 09:46
Reviewer Update
And what about what your colleague said? Why is it that you all aren't on the same page? Was he mistaken? What is the true story?