1 reviews | Active since Apr 2016
poor poor service
<p>It has been some time now I'm having a network problem all off started after I received a call from a sales team asking me about the upgrade and I told them I don't want any thing to do with cell c. After I had a network problem worse were I'm staying we have wifi connection, there a two schools close by with network polls and I'm staying close to the shopping center. The agent ' dudu ' when I called she told me she can't hear me I have to move around I told that I'm having problem with network clearly she did not want to assist me and when I spoke to nokuthula gaseko she also gave me an attitude. I asked her to call the manager were I had to wait for 15 minutes before the manager Sibusiso radebe came to a call he also did not help. As I'm writing this I'm still waiting for cell c to fix the problem worse I'm loosing my data bundles for nothing.</p>
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
Best regards,
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
Best regards,
Mpho could not get hold of you on your contact numbers. However he sent an email advising you of this and requested for an alternative number where he can get hold you and assist.
Please respond to his email and he will gladly assist.
Regards
Cell C | PN
Best regards,
Mpho could not get hold of you on your contact numbers. However he sent an email advising you of this and requested for an alternative number where he can get hold you and assist.
Please respond to his email and he will gladly assist.
Regards
Cell C | PN
Best regards,
