TG
Tshepang G

1 reviews | Active since Nov 2020

22 Mar 2024, 12:43

POOR POOR POOR POOR POOR POOR POOR POOR Service.

So these guys re-listed me on to the credit bureaus... this is well after they send me a paid up letter last year and removed my name and their listing. However, they re-listed me this month stating I'm in default.

Strange thing is I called in twice to customer "I don't" care, and was given two firms that I've been handed over to. Now, the first one I called (Hammond Pole Attorneys)they said there's no record of my ID number and name, and the send (Pre EDC)one I couldn't get through as they VN states they are closed. I couldn't even get anything online.

I need someone senior from Cell C to call me and explain what is going on. This listing is messing with my score, and I have the proof of payments and the paid up letter to prove I don't owe you people, or are you trying to **** me?!!!!!!!

0
Replies (1)
Cell C
Cell C's reply22 Mar 2024, 13:13
Official
Dear Tshepang,

Thank you for writing to us.

We apologize for the inconvenience this has caused you. We take these matters very seriously and understand your frustration. We will escalate this matter for investigation with our Legal team.
We will be in contact with you within 24 working hours.

Best regards,
Cell C | NZ