AC
Anton C

1 reviews | Active since Sept 2016

13 Sept 2016, 07:10

Poor poor customer service

<p>We have been trying to get a *****ulant account blocked and the money to be paid back to the person involved. We have a lot of correspondence with cell c but now when we send emails to them we don't recieve any response. A lot of promises were made and nothing was done.</p>

0
Replies (2)
Cell C
Cell C's reply13 Sept 2016, 07:37
Official

You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.

One of the consultants in the escalations team will contact you and assist with this matter.

Regards
Cell C | PN

Cell C
Cell C's reply14 Sept 2016, 10:43
Official

Please be advised that Theodorah has escalated this matter to our ***** team for further assistance.

Regards
Cell C | PN