EZ
Eileen Z
1 reviews | Active since May 2021
10 Oct 2022, 08:08
Poor pathetic service
Most pathetic poor service i ever got. Took out a contract on 27 sept today is 10 oct and we have not received the phone. I tried to ask for help but no help from the poor cust service at all. If you want to talk to delivery dept you hold on for 27 minutes no help. I am really disgusted with this bad service.
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Replies (22)0
Replies (22)EZ
Eileen Z's updateReviewer Update
10 Oct 2022, 15:37***. Customers dont have to be treated like this due to your issues of not having stock. Then your people must not lie.
EZ
Eileen Z's update10 Oct 2022, 15:37
Reviewer Update
***. Customers dont have to be treated like this due to your issues of not having stock. Then your people must not lie.
EZ
Eileen Z's updateReviewer Update
10 Oct 2022, 15:38If i dont have my phone by tomorrow i will surely cancel this i am sorry
EZ
Eileen Z's update10 Oct 2022, 15:38
Reviewer Update
If i dont have my phone by tomorrow i will surely cancel this i am sorry
EZ
Eileen Z's updateReviewer Update
11 Oct 2022, 07:24This is ****!!!!!!! There was no courier to deliver anything at our place.
EZ
Eileen Z's update11 Oct 2022, 07:24
Reviewer Update
This is ****!!!!!!! There was no courier to deliver anything at our place.
EZ
Eileen Z's updateReviewer Update
11 Oct 2022, 07:26It doesnt help to make up stories. We did not refuse any delivery as there was no courier at our place for ANY delivery at all. The day we got an sms to say a simcard only will be delivered......we were at home the while day with no courier. So what about the cellphone that we got?
EZ
Eileen Z's update11 Oct 2022, 07:26
Reviewer Update
It doesnt help to make up stories. We did not refuse any delivery as there was no courier at our place for ANY delivery at all. The day we got an sms to say a simcard only will be delivered......we were at home the while day with no courier. So what about the cellphone that we got?
EZ
Eileen Z's updateReviewer Update
11 Oct 2022, 07:27We did not receive the cellphone or the simcard since 27 sept? This is ridiculous. Most pathetic service i ever received. I should have stayed with vodacom. How stupid of me
EZ
Eileen Z's update11 Oct 2022, 07:27
Reviewer Update
We did not receive the cellphone or the simcard since 27 sept? This is ridiculous. Most pathetic service i ever received. I should have stayed with vodacom. How stupid of me
EZ
Eileen Z's updateReviewer Update
11 Oct 2022, 07:29I am telling you straight. If i dont get this delivered by 5 today i will cancel this contract and take my business elsewhere. I wont suffer like this due to incompetence
EZ
Eileen Z's update11 Oct 2022, 07:29
Reviewer Update
I am telling you straight. If i dont get this delivered by 5 today i will cancel this contract and take my business elsewhere. I wont suffer like this due to incompetence
EZ
Eileen Z's updateReviewer Update
11 Oct 2022, 09:19I want a straight answer on the delivery of the phone. Today we got an sms saying our parcel will be delivered. But apparently iys for a sim card only???????... this is not acceptable
EZ
Eileen Z's update11 Oct 2022, 09:19
Reviewer Update
I want a straight answer on the delivery of the phone. Today we got an sms saying our parcel will be delivered. But apparently iys for a sim card only???????... this is not acceptable
EZ
Eileen Z's updateReviewer Update
11 Oct 2022, 16:51And there we go again. We got an sms but no delivery from courier. This is dissapointing really. Think you must talk to your couriers
EZ
Eileen Z's update11 Oct 2022, 16:51
Reviewer Update
And there we go again. We got an sms but no delivery from courier. This is dissapointing really. Think you must talk to your couriers
EZ
Eileen Z's updateReviewer Update
11 Oct 2022, 16:52I am taking this matter further now. Sorry for that
EZ
Eileen Z's update11 Oct 2022, 16:52
Reviewer Update
I am taking this matter further now. Sorry for that
EZ
Eileen Z's updateReviewer Update
12 Oct 2022, 14:47I wont bear with this any longer. We got another sms today that it will be deluvered and yet again nothing!!!!!!!!!!!!
EZ
Eileen Z's update12 Oct 2022, 14:47
Reviewer Update
I wont bear with this any longer. We got another sms today that it will be deluvered and yet again nothing!!!!!!!!!!!!
EZ
Eileen Z's updateReviewer Update
12 Oct 2022, 14:47I want to know now when do we get the phone
EZ
Eileen Z's update12 Oct 2022, 14:47
Reviewer Update
I want to know now when do we get the phone
EZ
Eileen Z's updateReviewer Update
12 Oct 2022, 18:56WE DID NOT SAY THAT WE WILL NOT ACCEPT THE SIM CARDS. THIS IS SUCH POOR SERVICE. IT SEEMS LIKE YOUR COURIER IS *********** AS WELL. YOU KEEP MAKING US THE BAD GUYS AND IN THE MEANTIME YOU ARE THE GUILTY ONES. HOW ON EARTH CAN YOU EAIT SO LONG FOR A DELIVERY OF A PHONE??? I THINK YOU ARE THE FIRST PEOPLE I DEAL WITH THATS TAKING SO LONG. THIS IS RIDICULOUS. PATHETIC
EZ
Eileen Z's update12 Oct 2022, 18:56
Reviewer Update
WE DID NOT SAY THAT WE WILL NOT ACCEPT THE SIM CARDS. THIS IS SUCH POOR SERVICE. IT SEEMS LIKE YOUR COURIER IS *********** AS WELL. YOU KEEP MAKING US THE BAD GUYS AND IN THE MEANTIME YOU ARE THE GUILTY ONES. HOW ON EARTH CAN YOU EAIT SO LONG FOR A DELIVERY OF A PHONE??? I THINK YOU ARE THE FIRST PEOPLE I DEAL WITH THATS TAKING SO LONG. THIS IS RIDICULOUS. PATHETIC
EZ
Eileen Z's updateReviewer Update
12 Oct 2022, 19:00We can go on and on about whos guilty and who not. The fact remains we took a contract with you on 27 September 2022. Today is the 12th already with no cellphone. Just be honest and tell us what the issue is. We DID NOT REFUSE ANY DELIVERY AS THERE WAS NEVER ANY COURIER AT OUR PLACE. THEY CALLED MY HUSBAND THIS AFTERNOON AND SAID THEY WILL DELIVER TOMORROW...........BUT STILL......WHAT ABOUT THE PHONE??????????? WHY DOES IT TAKE SOOOOOOOOOOOO LONG?
EZ
Eileen Z's update12 Oct 2022, 19:00
Reviewer Update
We can go on and on about whos guilty and who not. The fact remains we took a contract with you on 27 September 2022. Today is the 12th already with no cellphone. Just be honest and tell us what the issue is. We DID NOT REFUSE ANY DELIVERY AS THERE WAS NEVER ANY COURIER AT OUR PLACE. THEY CALLED MY HUSBAND THIS AFTERNOON AND SAID THEY WILL DELIVER TOMORROW...........BUT STILL......WHAT ABOUT THE PHONE??????????? WHY DOES IT TAKE SOOOOOOOOOOOO LONG?
EZ
Eileen Z's updateReviewer Update
12 Oct 2022, 19:03We gave cell c the bussiness even though we get the most pathetic poor service ever. Ridiculous........we are waiting for an answer. If the phone is not with us by tomorrow latest friday we will make contact and cancel. This is enough
EZ
Eileen Z's update12 Oct 2022, 19:03
Reviewer Update
We gave cell c the bussiness even though we get the most pathetic poor service ever. Ridiculous........we are waiting for an answer. If the phone is not with us by tomorrow latest friday we will make contact and cancel. This is enough
EZ
Eileen Z's updateReviewer Update
12 Oct 2022, 19:13The best part is.......we have spoken to how many different people up to now and everyone has a different lie to tell. First they said 3 to 7 working days. Then they said 14 working days. Then they said the phone was bot delivered cause the person who was working with it resigned. Then they said there was no stock but its there now we will get it in this week?????
EZ
Eileen Z's update12 Oct 2022, 19:13
Reviewer Update
The best part is.......we have spoken to how many different people up to now and everyone has a different lie to tell. First they said 3 to 7 working days. Then they said 14 working days. Then they said the phone was bot delivered cause the person who was working with it resigned. Then they said there was no stock but its there now we will get it in this week?????
EZ
Eileen Z's updateReviewer Update
12 Oct 2022, 19:14I will post this everywhere i can. I will make people not to do bussiness with you. Trust me
EZ
Eileen Z's update12 Oct 2022, 19:14
Reviewer Update
I will post this everywhere i can. I will make people not to do bussiness with you. Trust me
EZ
Eileen Z's updateReviewer Update
12 Oct 2022, 19:23If you really cared about your customers we would have had our cellphone already
EZ
Eileen Z's update12 Oct 2022, 19:23
Reviewer Update
If you really cared about your customers we would have had our cellphone already
EZ
Eileen Z's updateReviewer Update
13 Oct 2022, 06:16How can this be? We took out a contract via *** and it was confirmed that the samsung a73 was on there. You guys are pathetic
EZ
Eileen Z's update13 Oct 2022, 06:16
Reviewer Update
How can this be? We took out a contract via *** and it was confirmed that the samsung a73 was on there. You guys are pathetic
EZ
Eileen Z's updateReviewer Update
13 Oct 2022, 06:16Samsung a73 green
EZ
Eileen Z's update13 Oct 2022, 06:16
Reviewer Update
Samsung a73 green
EZ
Eileen Z's updateReviewer Update
13 Oct 2022, 06:19You know what.........just cancel this contract please. We will take our bussiness elsewhere thanks
EZ
Eileen Z's update13 Oct 2022, 06:19
Reviewer Update
You know what.........just cancel this contract please. We will take our bussiness elsewhere thanks
EZ
Eileen Z's updateReviewer Update
13 Oct 2022, 06:21It was confirmed more than once that the phone is on how can they say this? No ways ive never seen something as pathetic as this
EZ
Eileen Z's update13 Oct 2022, 06:21
Reviewer Update
It was confirmed more than once that the phone is on how can they say this? No ways ive never seen something as pathetic as this
EZ
Eileen Z's updateReviewer Update
13 Oct 2022, 06:47Seems like none of you know whats happening at your workplace
EZ
Eileen Z's update13 Oct 2022, 06:47
Reviewer Update
Seems like none of you know whats happening at your workplace
