RV
Riaan V
1 reviews | Active since Jul 2011
28 Oct 2024, 17:51
poor online service
Disappointing order. I ordered a tablet a week ago. Was approved, and next day got the confirmation call. Today I still can not get a delivery date from them. Of no info by tomorrow i am cancelling. here is the reason cellc is not the go to network. no communication
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Replies (2)
Cell C's replyOfficial
28 Oct 2024, 18:09Dear Riaan,
Thank you for getting in touch.
We sincerely apologize for the delay and understand the frustration stemming from the lack of communication regarding your tablet order.
Your feedback is important to us, and we would like the opportunity to make things right.
We have escalated your query to our team and will provide you with an update.
Regards,
Cell C | MN
Thank you for getting in touch.
We sincerely apologize for the delay and understand the frustration stemming from the lack of communication regarding your tablet order.
Your feedback is important to us, and we would like the opportunity to make things right.
We have escalated your query to our team and will provide you with an update.
Regards,
Cell C | MN
Cell C's reply28 Oct 2024, 18:09
Official
Dear Riaan,
Thank you for getting in touch.
We sincerely apologize for the delay and understand the frustration stemming from the lack of communication regarding your tablet order.
Your feedback is important to us, and we would like the opportunity to make things right.
We have escalated your query to our team and will provide you with an update.
Regards,
Cell C | MN
Thank you for getting in touch.
We sincerely apologize for the delay and understand the frustration stemming from the lack of communication regarding your tablet order.
Your feedback is important to us, and we would like the opportunity to make things right.
We have escalated your query to our team and will provide you with an update.
Regards,
Cell C | MN
RV
Riaan V's updateReviewer Update
28 Oct 2024, 18:15Here is my response, no tablet tomorrow, CANCEL MY ORDER AND I WILL GET IT FROM TAKEALOT THAT DOES SAME DAY DELIVERY, AND A LOT CHEAPER!!!!
RV
Riaan V's update28 Oct 2024, 18:15
Reviewer Update
Here is my response, no tablet tomorrow, CANCEL MY ORDER AND I WILL GET IT FROM TAKEALOT THAT DOES SAME DAY DELIVERY, AND A LOT CHEAPER!!!!