HS
Hans S
1 reviews | Active since Sept 2019
03 Sept 2019, 10:12
Poor non existent service
October/ November 2018 I contacted Cell C to obtain fiber at the home. The installation was never completed. I have sent numerous mails to them and received no response. I tried to call but no response. Now for the last 3 months they take money off my bank for a service I do not receive. Every month I have to pay fee's to reverse this and every month they just take more money off my account. I have no response from Cell C. In my personal opinion they are the worst company I have ever had the misfortune to deal with
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Cell C's replyOfficial
03 Sept 2019, 10:16Good morning Hans
Apologies for the frustration you have experienced.
We have escalated the matter to management from the Fibre Support department.
Do expect communication soon.
Regards
DA
Apologies for the frustration you have experienced.
We have escalated the matter to management from the Fibre Support department.
Do expect communication soon.
Regards
DA
Cell C's reply03 Sept 2019, 10:16
Official
Good morning Hans
Apologies for the frustration you have experienced.
We have escalated the matter to management from the Fibre Support department.
Do expect communication soon.
Regards
DA
Apologies for the frustration you have experienced.
We have escalated the matter to management from the Fibre Support department.
Do expect communication soon.
Regards
DA