RW
Robin W

1 reviews | Active since Feb 2013

29 Sept 2015, 15:26

Poor network service

Dear CellC<br> Due to you not being able to supply me with a convenient service I have been forced to move to an alternative network, your network strength is apalling to put it nicely, for the 1st time that I have had this contract with you I am enjoying internet services that I have been deprived of due to your disgusting network strength, I am now able to use my mobile device to it's full potential. Your super weak signal strength has cost me a loss of important business as my clients could not reach me...due to your poor signal strength. I want you to cancel this contract immediately, I would stop the stop order at the bank promptly, but seeing as this contract is in my wife's name, I can not risk you blacklisting her for a service which you cannot supply, but for which I am forced to pay for. I do not see why I have to pay for a \service that you cannot supply me with

0
Replies (1)
Cell C
Cell C's reply29 Sept 2015, 15:36
Official
Hello RobinWilds,

Thank you for posting to us.

One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication soon.

We apologize for the inconvenience caused.

Regards
Cell C | PN

Best regards,