FS
Francois S
1 reviews | Active since Mar 2009
05 Feb 2015, 22:52
POOR NETWORK COVERAGE/NO SIGNAL
Not happy with CellC's network coverage. I went to Pearly Beach for the holiday season, no voice or data calls could be made. Even in Gansbaai the signal was poor. <br> <br> The same thing happens in Somerset West (The Link Business Park and Somerset Mall). I get the feeling that because CellC is cheaper, they have more people on there network resulting in bad customer experiences.<br> <br> I've had numerous complaints from friend and work colleagues complaining about the CellC network, calls not coming through or dropped and no data connectivity. <br> <br> I'm considering cancelling my 2 contracts with CellC as I'm paying for a service that is substandard.
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Replies (1)Cell C's replyOfficial
06 Feb 2015, 08:38Hello FRANZSMIT,
Thank you for notifying us of the above.
We apologize for the poor network signal you have been experiencing. We have requested one of the consultants in the escalations team to liaise with our network team and advise on a way forward. Do expect communication soon.
Regards
Cell C | PN
Thank you for notifying us of the above.
We apologize for the poor network signal you have been experiencing. We have requested one of the consultants in the escalations team to liaise with our network team and advise on a way forward. Do expect communication soon.
Regards
Cell C | PN
Best regards,
Cell C's reply06 Feb 2015, 08:38
Official
Hello FRANZSMIT,
Thank you for notifying us of the above.
We apologize for the poor network signal you have been experiencing. We have requested one of the consultants in the escalations team to liaise with our network team and advise on a way forward. Do expect communication soon.
Regards
Cell C | PN
Thank you for notifying us of the above.
We apologize for the poor network signal you have been experiencing. We have requested one of the consultants in the escalations team to liaise with our network team and advise on a way forward. Do expect communication soon.
Regards
Cell C | PN
Best regards,
