Poor network coverage & **** customer service which is a shamble
<p>I have been a cell c customer since 2010, but since last year i decided to go on contract with you guys, i have been ill-treated by agents over phone & shouted by agents, wherby when i ask why you shouting, would be told this is how i speak..... </p> <p>However not forgetting the disinformation which agents have given to me about the issue which i had based on the poor signal which i am currently experiencing in my area ...... </p> <p>Cellc even refuses to compensate me for the inconvenience due to the poor network & customer service which is a shamble ,lastly agents even drop lines while on the call.... </p> <p>I thank its time my issue be taken to the ombudsman so i can be treat in a good way & be compensate for all this Bs i am going through ....</p>
Thank you for notifying us of the above.
We apologize for the poor network signal you have been experiencing in your area. We have requested one of our consultants to liaise with our network team and advise on a way forward. Do expect communication.
Regards
Cell C | PN
Thank you for notifying us of the above.
We apologize for the poor network signal you have been experiencing in your area. We have requested one of our consultants to liaise with our network team and advise on a way forward. Do expect communication.
Regards
Cell C | PN
I want nothing to do with cell c...
I just want this contract cancelled because cellc messng me around & am tired of arguing with people over the samething....
I want nothing to do with cell c...
I just want this contract cancelled because cellc messng me around & am tired of arguing with people over the samething....
Nelly confirmed that she has assisted you with this matter and we trust that an amicable resolution has prevailed.
Regards
Cell C | PN
Nelly confirmed that she has assisted you with this matter and we trust that an amicable resolution has prevailed.
Regards
Cell C | PN
