KD
K D
1 reviews | Active since Jan 2014
28 Jul 2015, 09:59
Poor network and customer responce time
I have reported time and time again about poor network experienced!cannot use internet and whatsapp (proof in forms of videos was sent to cell C) got phoned and asked to change setting(new settings don't exist) no follow up call to see if all is ok!<br> Calls drop if i can call at all due to my phone not being registered to a network all of a sudden?list goes on and on!!!<br> Cant wait for this contract to end so i can leave Cell C<br> <br> I wish Cell C offered its own customers the buy out program, cause i would be gone...
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Replies (1)Cell C's replyOfficial
28 Jul 2015, 10:12Hello kdewing,
Thank you for notifying us of the above.
We apologize for the poor network signal you have been experiencing. We have requested one of the consultants in the escalations team to liaise with our network team and advise on a way forward. Do expect communication soon.
Regards
Cell C | PN
Thank you for notifying us of the above.
We apologize for the poor network signal you have been experiencing. We have requested one of the consultants in the escalations team to liaise with our network team and advise on a way forward. Do expect communication soon.
Regards
Cell C | PN
Cell C's reply28 Jul 2015, 10:12
Official
Hello kdewing,
Thank you for notifying us of the above.
We apologize for the poor network signal you have been experiencing. We have requested one of the consultants in the escalations team to liaise with our network team and advise on a way forward. Do expect communication soon.
Regards
Cell C | PN
Thank you for notifying us of the above.
We apologize for the poor network signal you have been experiencing. We have requested one of the consultants in the escalations team to liaise with our network team and advise on a way forward. Do expect communication soon.
Regards
Cell C | PN
