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Tshepiso S
1 reviews | Active since Feb 2015
20 Jan 2020, 11:10
Poor IVR and service
I'm disappointed with the telephonic IVR your collections department have, I've been struggling to get through available consultant which it's unprofessional, I need to be emailed my arrears balance with your banking details urgently as i need to make a payment. I hate not to be assisted as a customer
Helpful (0)
Replies (4)0
Replies (4)
Cell C's replyOfficial
20 Jan 2020, 11:24Hi Tshepiso
One of our team members will contact you and assist.
^PN
One of our team members will contact you and assist.
^PN
Cell C's reply20 Jan 2020, 11:24
Official
Hi Tshepiso
One of our team members will contact you and assist.
^PN
One of our team members will contact you and assist.
^PN
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Tshepiso S's updateReviewer Update
20 Jan 2020, 11:29Hi
Please contact me ***
Please contact me ***
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Tshepiso S's update20 Jan 2020, 11:29
Reviewer Update
Hi
Please contact me ***
Please contact me ***
Cell C's replyOfficial
20 Jan 2020, 11:48We are unable to view the contact number you have provided above as it is hidden from the public. Is it the same number you have provided under your review information? If not, please sent the contact number as a private reply.
^PN
^PN
Cell C's reply20 Jan 2020, 11:48
Official
We are unable to view the contact number you have provided above as it is hidden from the public. Is it the same number you have provided under your review information? If not, please sent the contact number as a private reply.
^PN
^PN
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Tshepiso S's updateReviewer Update
22 Jan 2020, 10:27I'm still irritated and unhappy with your company service, note that i'm going to redirect my complain to your company CEO or Directors
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Tshepiso S's update22 Jan 2020, 10:27
Reviewer Update
I'm still irritated and unhappy with your company service, note that i'm going to redirect my complain to your company CEO or Directors