CM
Christian M

1 reviews | Active since Mar 2017

06 Dec 2018, 10:38

Poor internet speed since Cell C had a network issue this weekend

Good day. Since this weekend when Cell C had the internet connection issue my internet speed decreased significantly. This whole week the internet speed is so slow I cannot do anything via the 3G/LTE package that I have. Prior to this week I never had any problems to stream or browse on the internet. Please assist. The data SIM I use is linked to the following number: ********** . My address is 127 Friedman Street, Vanderbijlpark. I did reboot countless times and tried 2 different routers. Same result. No increase/change in internet speed.

0
Replies (2)
Cell C
Cell C's reply06 Dec 2018, 10:43
Official
Good morning Christian

Thank you for getting back to us, we will get someone to assist with this matter.

Regards
Cell C | PN
Cell C
Cell C's reply06 Dec 2018, 13:57
Official
Please be advised that Palesa has escalated your network complaint to our network team for further assistance.
 
Regards
Cell C | PN