Poor help line

<p>I called your help line( 09/08/17, 4pmish) after stuggleing to make international calls to UK landlines for several days but experiencing no difficulties with mobile numbers. You call center agent, Amy Dluli, had the follwoing repsonses: 1) I had dialed the incorrect numbers 2) the person/people had blocked me 3) the network ( I imagine BT) was down When I requeste dto speak to her supervisor , after a long wait she returned with an AHA moment telling me that the country( the United Kingdom ) had blocked me! when I expressed surprise as to my importance to them, she stated that they had blocked all Cell numbers! I repeated I was discussing the UK ( not North Korea!) I again asked to speak to her supervisor, when told to call back in an hour or two, I asked if her couldn't call me as they had logged my number, I was told he could onlyget back to me next week as he had 185 call to deal with! (she wouldn't provide a name). Her next solution was to try another phone adn another network. Thanks MTN, had no problems making my call.</p>