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LB
Liezel B

1 reviews | Active since Apr 2019

23 Apr 2019, 17:43

Poor forced service. Cell C

i cannot believe Cell C sales phoned me 3 times to get me to upgrade, which I now did and I now had to follow up 5 times for the same upgrade they forced on me. NO PHONE DELIVERED FOR 3 WEEKS Pathetic. I think I should port.

0
Replies (5)
Cell C
Cell C's reply24 Apr 2019, 08:30
Official
Good morning  Liezel 

We would like to follow up on this.
Was the upgrade done on the number ***?

Regards
DA

Best regards,

LB
Liezel B's update24 Apr 2019, 11:21
Reviewer Update
Yes, I think this is obvious, as it is the ONLY number that can upgrade.
Cell C
Cell C's reply24 Apr 2019, 11:31
Official
Thank you, we will be in touch.

Regards
DA

Best regards,

LB
Liezel B's update24 Apr 2019, 11:56
Reviewer Update
Well , this is my 6th attempt for Cell C to be in touch - Successfully. Yes, you call back, but NOTHING come from the call. The stock is not delivered and I have to follow up. So, your attempts to rectify this, also fail.
LB
Liezel B's update02 May 2019, 13:51
Reviewer Update
Good day, I cannot believe that we have been Contacting Cell C, 8 Times now after they, Yes Cell C, offered a deal on an upgrade and still our case are not resolved. Cell C Now contacted us and offered the same deal for R350 MORE. The deal went from R530 to R880 for the Samsung A50. Even the S9 / S10 / Huawei P30 Pro is cheaper at other service providers. Much better phones. I believe that Cell C does not want us as customers and it is time to port to another service provider that actually deliver a Service.