Poor f##king service

I've has my debit order for cellc debited today just to check I've been debited extra due to an increase which I was notified off. I there after called cellc to enquire, requested to speak to a manager to ask as why I was not notified?( call drops as usual).

Called again furious as hell shouted to speak to a manager the agent Tshegosato Tampadi who transferred me to Regina Mpiloken(Managers) left the call not attended to neither on hold. +-20mins went by.

Called from a different number spoke to Bongani Ndlovu who place me on hold (while I was waiting for the other manager on the other line) he got me a Manger named Ntomvi Masimini more than 45 went by still no response from other call.

Ntomvi Masi assisted me as still couldnt get the person I was speaking to on the other number evern tho I have a video recording where you can hear the voice of Bongani having a conversation with that person about me in zulu(I have a video and screan shot to prove).

This is the 3rd within 6 months that I've had an issue with cellc an the debit order with no fault being my (money is in the account) still you comes back saying In sufficent funds. How is that possible?

Poor service from customer service agents and management does the ombudments know about this? Exploitation of the customer (consumer protection act is in place to save us from faurdsters like you guys.

Is it lack of Training of a don't give a f##k attitude?

We as consumers have rights I am going to upload the information I have showing what terrible services cellc offers. As I've now has more Thab enough of the poor service l.

If you want proof I will send the video an screen ****s to validate my statements.

I am a loyal customer and now I wish I never joined cell C.

If you as higher management is unable to offer proper customer service employ people like me to up s**** your *********** agents that is there as clearly they are not competent.

`Help this business learn from your experience by providing as much information as possible. This information will not be displayed on your public review, and is only visible to the business`

Let's not hide the poor ****py services and show consumers what they really getting when they sign up.