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Paul M
1 reviews | Active since Sept 2019
29 Jan 2020, 12:12
POOR FIBRE SERVICE?CONTRACT
I started a Fibre Contract 2 years ago with Cell C The offering was as follows
FREE 1GB LTE Mobile Data Per Month For 1 Year
Nowhere did it state that after the 1 year that they would charge me.
Even though they had my email address and had communicated with me did they ever send an Invoice? I only found out that accounts are sent from my Brother who I recommended Cell C for his Fibre installation. Now receiving the invoice.
I have claimed back the year overcharge on 3 occasions. BUT THEY DONT RESPOND.
No wonder I am leaving to go to another company.
IS THAT WHY THEY WILL NOT ENTERTAIN MY CLAIM
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Cell C's replyOfficial
29 Jan 2020, 15:24Good day Paul Myburgh
We sincerely apologize for the unpleasant experience.
As per your contract, the 1GB free data promotion is only valid for 12 months.
^NT
We sincerely apologize for the unpleasant experience.
As per your contract, the 1GB free data promotion is only valid for 12 months.
^NT
Cell C's reply29 Jan 2020, 15:24
Official
Good day Paul Myburgh
We sincerely apologize for the unpleasant experience.
As per your contract, the 1GB free data promotion is only valid for 12 months.
^NT
We sincerely apologize for the unpleasant experience.
As per your contract, the 1GB free data promotion is only valid for 12 months.
^NT
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Paul M's updateReviewer Update
29 Jan 2020, 15:37NOWHERE IN YOUR CONTRACT DO YOU STATE THIS OR WHAT IS THE COST FOR YEAR 2 ----IS THIS HOW YOU CATCH PEOPLE--------POOR WHAT IS MY LEGAL POSITION FOR NON DISCLOSURE?????????
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Paul M's update29 Jan 2020, 15:37
Reviewer Update
NOWHERE IN YOUR CONTRACT DO YOU STATE THIS OR WHAT IS THE COST FOR YEAR 2 ----IS THIS HOW YOU CATCH PEOPLE--------POOR WHAT IS MY LEGAL POSITION FOR NON DISCLOSURE?????????