AR
Adrian R

1 reviews | Active since May 2019

02 May 2019, 21:00

Poor Fiber connection!

I have fiber through Cell C, for over a month our internet has been running at speeds of under 1MB per second, I pay for a 10MB line every month. When you call in the call center to complain, all they say is, we are currently having a strike and there is nothing Cell C can do. Actually there is, I pay for a 10MB line every month, bring one of your LTE routers and give it to me free of charge until Cell C can sort there **** fiber out and provide me with the internet speeds I am paying for.

I have never received such poor service from a customer call center.

My recommendation, use any other provider than Cell C!

0
Replies (1)
Cell C
Cell C's reply03 May 2019, 08:23
Official
Good morning Adrian

We apologize for the unsatisfactory service and inconvenience caused. We have referred this matter to Fibre support for assistance.

Do expect communication.

Regards
Cell C | PN 

Best regards,