FS
Frans S
1 reviews | Active since Feb 2017
08 Feb 2017, 13:04
Poor Feedback & Response
<p>I have been asking for a manager to contact me regarding my cell account for more than a week now. I need to sort out my account and was phoned back by a very rude call centre agent with no knowledge of accounts and customer services. I need feedback from a Director or Manager and need this resolved.</p> <p>Pathetic, but a guess that is the norm for Cell providers in SA. </p>
Helpful (0)
Replies (2)0
Replies (2)
Cell C's replyOfficial
08 Feb 2017, 14:18Thank you for posting to us.
We have escalated this matter for further assistance. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Cell C's reply08 Feb 2017, 14:18
Official
Thank you for posting to us.
We have escalated this matter for further assistance. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Cell C's replyOfficial
13 Feb 2017, 10:38As per feedback, you have been assisted with this matter.
Regards
Cell C | PN
Best regards,
Cell C's reply13 Feb 2017, 10:38
Official
As per feedback, you have been assisted with this matter.
Regards
Cell C | PN
Best regards,