MM
Mfaniseni M
1 reviews | Active since Apr 2014
16 Aug 2021, 11:35
Poor feedback. Poor customer service. Poor Refund process
Cell c has a serious problem on giving their customers promised feedback. Literally all communication to cell c is met with no feedback and when someone calls the promise to call back however that never metirializes
Helpful (0)
Replies (5)0
Replies (5)
Cell C's replyOfficial
16 Aug 2021, 11:40Hi Mfaniseni
Thank you for contacting us.
Please private message us a reference number. We will follow up and revert to you. Apologies for the unpleasant experience.
^NT
Thank you for contacting us.
Please private message us a reference number. We will follow up and revert to you. Apologies for the unpleasant experience.
^NT
Best regards,
Cell C's reply16 Aug 2021, 11:40
Official
Hi Mfaniseni
Thank you for contacting us.
Please private message us a reference number. We will follow up and revert to you. Apologies for the unpleasant experience.
^NT
Thank you for contacting us.
Please private message us a reference number. We will follow up and revert to you. Apologies for the unpleasant experience.
^NT
Best regards,
MM
Mfaniseni M's updateReviewer Update
16 Aug 2021, 15:15I'd Number ***
MM
Mfaniseni M's update16 Aug 2021, 15:15
Reviewer Update
I'd Number ***
Cell C's replyOfficial
16 Aug 2021, 15:33May you kindly send us a brief description of your query?
^NT
^NT
Best regards,
Cell C's reply16 Aug 2021, 15:33
Official
May you kindly send us a brief description of your query?
^NT
^NT
Best regards,
MM
Mfaniseni M's updateReviewer Update
16 Aug 2021, 16:09I've been waiting for my funds to be paid back to my account for 6 months. Been waiting for a refund and no one know why money has not been paid back to my account
MM
Mfaniseni M's update16 Aug 2021, 16:09
Reviewer Update
I've been waiting for my funds to be paid back to my account for 6 months. Been waiting for a refund and no one know why money has not been paid back to my account
Cell C's replyOfficial
17 Aug 2021, 15:09Hi Mfaniseni
You refund has been prepared, please wait for it to reflect on your account.
^NH
You refund has been prepared, please wait for it to reflect on your account.
^NH
Best regards,
Cell C's reply17 Aug 2021, 15:09
Official
Hi Mfaniseni
You refund has been prepared, please wait for it to reflect on your account.
^NH
You refund has been prepared, please wait for it to reflect on your account.
^NH
Best regards,