Poor

After many years of being a client of Cell C, the service is very poor if you call in Customer Care. The agents is arrogant and didn't listen to you properly. I paid my cell phone account 2 days after the debit order bounced. I send the proof to proofofpayment. The following day I receive an email regarding the outstanding amount, yet again I did send the proof of payment again. Yesterday Cell C put in another debit order for the outstanding amount so twice I need to pay banking fees. When I call in this morning the agent did not listen and tell me to pay the amount, I told her it was already paid and asked who is going to pay my bank fees, she told me it is supposed to be me. So even if you pay your account the systems are not up to date, they said mail it with NO RESPONSE....