Poor disgusting, slow service

I’m so disgusted by the service I’m getting from Lefika Dinah she is so slow like a snail.. I told her I’m moved and I sent her an email with new address and everything on Sunday and yesterday I had to call her to ask if she received my email she said She will check and get back to me, I’m still waiting for her... and I don’t have WiFi in the house she’s just so slow and I need to keep following her around.. please deal with her knee the WiFi by today it must be installed by my place I Sent her everything