DM
Duduzile M
1 reviews | Active since Jan 2024
08 Jan 2024, 22:49
POOR
I went to Cell C branch at East Rand mall to do a sim swap this consultant was not helpful, his customer service was very poor he told me to wait for 4 hour before I can use the sim card guess what he didn't register the sim card now I have to go back again. I'm so disappointed with their service
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Replies (1)
Cell C's replyOfficial
09 Jan 2024, 07:12Dear Duduzile Mkhwebane, Thank you for contacting Cell C regarding the service you experienced at our Cell C Store. We regret that your experience with us was unsatisfactory and fell short of our customer service standards.
kindly afford us the opportunity to assist your query by providing us with your Cell C number and the RICA serial number of your new SIM card.
We value your privacy and encourage you to use the private reply option.
Regards
Cell C | MN
kindly afford us the opportunity to assist your query by providing us with your Cell C number and the RICA serial number of your new SIM card.
We value your privacy and encourage you to use the private reply option.
Regards
Cell C | MN
Cell C's reply09 Jan 2024, 07:12
Official
Dear Duduzile Mkhwebane, Thank you for contacting Cell C regarding the service you experienced at our Cell C Store. We regret that your experience with us was unsatisfactory and fell short of our customer service standards.
kindly afford us the opportunity to assist your query by providing us with your Cell C number and the RICA serial number of your new SIM card.
We value your privacy and encourage you to use the private reply option.
Regards
Cell C | MN
kindly afford us the opportunity to assist your query by providing us with your Cell C number and the RICA serial number of your new SIM card.
We value your privacy and encourage you to use the private reply option.
Regards
Cell C | MN