NI
Nazeem I
1 reviews | Active since Jun 2020
19 Jun 2020, 18:17
Poor customer support
Hi,
Cell C customer/ legal department support is really poor. I have been trying to get a settlement letter for 3 weeks now. 3 phonecalls per day for 15 days, 3 email addresses for legal department, 3 incident numbers, loads of promises that i will be contacted within 24 hours.Still nothing. Have never experienced this level of poor service delivery in my life.
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Cell C's replyOfficial
19 Jun 2020, 21:25Hi Nazeem
We apologize for the poor service you have received. This is not the norm or standard of service we want for our customers.
Our support will follow up on this and assist. Do expect communication.
^PN
We apologize for the poor service you have received. This is not the norm or standard of service we want for our customers.
Our support will follow up on this and assist. Do expect communication.
^PN
Cell C's reply19 Jun 2020, 21:25
Official
Hi Nazeem
We apologize for the poor service you have received. This is not the norm or standard of service we want for our customers.
Our support will follow up on this and assist. Do expect communication.
^PN
We apologize for the poor service you have received. This is not the norm or standard of service we want for our customers.
Our support will follow up on this and assist. Do expect communication.
^PN