Poor Customer Services

What a disgusting services that I am receiving from CellC - I fell behind with my monthly subscription for my cell phone contract as a result their poor service cause no one gives you the right state of your contract when you call them. But now that I have paid, I have been battling to get back my phones connected and no one seem to know anything on how to go about this, worse is that this has a negative impact on my credit profile, for which I have been asking them to update n theor system/ credit beraus but my request seems to be failing on deaf ears. They don't respond to emails and when you call in, if not being cut while holding on the line, then you get sent from one extension to the other and to all the people you speak to, no one knows what is to be done to remedy the situation, then it ends with finally being cut off. The unfortunate part in all this is that it is yet another month and they will be expecting yet another monthly premium and for what since one isn't connected back yet - lucky who ever knows but to me this is just a reap off and taking advantage of their customers. All what I can say to anyone considering using their services - please don't, banana state company with no leadership and all followers not knowing what their doing, n******