poor customer service: still waiting

Item: Cell C
Rating: 1
Author: Athi-enkosi Mavukwana

on my credit record I have a debt written off because cell c failed to honor their commitment to give me the settlement account. they failed to honor their insurance commitment.

why should I be the one who must suffer because cell c has poor customer service

Helpful (0)

Replies (4)

Cell C's replyOfficial

24 Aug 2020, 12:13

Hi Athi

Kindly send us a private reply with your ID number and we'll look into this.

^PN

Cell C's reply24 Aug 2020, 12:13

Official

Hi Athi

Kindly send us a private reply with your ID number and we'll look into this.

^PN

Athi-enkosi Mavukwana's updateReviewer Update

24 Aug 2020, 14:35

This has been the response from cell c for the past 4 weeks,

Athi-enkosi Mavukwana's update24 Aug 2020, 14:35

Reviewer Update

This has been the response from cell c for the past 4 weeks,

Cell C's replyOfficial

24 Aug 2020, 15:45

We'll make certain that this matter is sorted.

^PN

Cell C's reply24 Aug 2020, 15:45

Official

We'll make certain that this matter is sorted.

^PN

Athi-enkosi Mavukwana's updateReviewer Update

26 Aug 2020, 09:43

cell c
the email *** says its full. I was asked to send my proof of payment here also the number *** is not answered.

so what must i do now to resolved this matter

Athi-enkosi Mavukwana's update26 Aug 2020, 09:43

Reviewer Update

cell c
the email *** says its full. I was asked to send my proof of payment here also the number *** is not answered.

so what must i do now to resolved this matter