Poor Customer Service, Liberty Midlands Mall.

I keep on going to your CellC store in Liberty Midlands Mall and I'm always told by a guy by the name of Kash that the system is offline before close time. I strongly believe that he is falsely telling this to customers who are looking to buy non consultant beneficial products. He said there isn't network, however as someone who has experience in the telecoms industry, I noticed that he just logged out of the system which was showing an enter username and password screen. I know exactly what what a browser would show if there wasn't any network or if the system was down. It's a pity that CellC is busy fighting for market share yet your consultants are busy turning customers away. On the multiple occasions I visited the store nobody even bothered to take my number and notify me when the "system" is back online.