RG
Russell G
1 reviews | Active since Sept 2015
03 Nov 2019, 05:05
Poor Customer Service from Cell C
Cell C debited my account for an extra 306.39 this month. I am charged for a Samsung A10 phone in their possession. Cell C's idea of a resolution is an SMS asking if I am satisfied. Stop *****ing our hard earned money.
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Replies (2)
Cell C's replyOfficial
03 Nov 2019, 08:47Good Day Russell
Please accept our sincere apologies for the unpleasant service experienced. Our team will be in contact with you and assist.
^SM
Please accept our sincere apologies for the unpleasant service experienced. Our team will be in contact with you and assist.
^SM
Cell C's reply03 Nov 2019, 08:47
Official
Good Day Russell
Please accept our sincere apologies for the unpleasant service experienced. Our team will be in contact with you and assist.
^SM
Please accept our sincere apologies for the unpleasant service experienced. Our team will be in contact with you and assist.
^SM
RG
Russell G's updateReviewer Update
12 Nov 2019, 03:13A consultant told me the amount would be credited. She hasn't contacted me again. I've received an SMS saying I owe the R193. I'm urging members of the public not to take out any contacts with Cell C
RG
Russell G's update12 Nov 2019, 03:13
Reviewer Update
A consultant told me the amount would be credited. She hasn't contacted me again. I've received an SMS saying I owe the R193. I'm urging members of the public not to take out any contacts with Cell C