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Ria L

1 reviews | Active since May 2019

13 May 2019, 11:12

POOR CUSTOMER SERVICE CELL C

AFTER COMPLAINING ABOUT MY WRONG DEBIT ORDER I STILL HAD NO RESPONSE DESPITE THE FACT THAT THEY REQUESTED MY ACCOUNT NUMBER.

0
Replies (6)
Cell C
Cell C's reply13 May 2019, 11:40
Official
Good morning Ria

We will follow up and provide feedback.

Regards
Cell C |PN

Best regards,

RL
Ria L's update13 May 2019, 11:42
Reviewer Update
I do not want a call agent to phone me I want a senior employee to do so.
Cell C
Cell C's reply13 May 2019, 11:43
Official
Kindly post a private reply with your ID/Cell C number in question.

Regards
Cell C | PN

Best regards,

RL
Ria L's update13 May 2019, 11:46
Reviewer Update
How many times must I supply this info????? you requested same the last time this shows that nothing has been done and my request ignored - bear in mind that the newspapers are "hungry" for news!!! **********
Cell C
Cell C's reply13 May 2019, 12:02
Official
We have to ask for security reasons, kindly provide so we can assist.

Regards
Cell C | PN

Best regards,

RL
Ria L's update13 May 2019, 12:25
Reviewer Update
I have given my phone no in the previous response - but be it as it may ... **********