RS
Revash S
1 reviews | Active since Apr 2019
11 Apr 2019, 11:07
Poor Customer service and Assistance
Hi. I have been trying for Months to settle an Emergency airtime purchase of R26 with Cell C and the service has been shocking, 4 months and 9 months in between notifications. Went in Store numerous occasions after receiving the notification and they could not assist, told me to dial 140 and there was no assistance as my number is no longer with Cell C. Received the notification again last month stating it is 617 days overdue. Need a resolution now as I will not put up with my credit score taking a knock as a result of Cell C's poor service.
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Replies (4)0
Replies (4)
Cell C's replyOfficial
11 Apr 2019, 11:15Good morning Revash
Please provide us with the number in question so we can be able to check. We apologize for the poor service.
Regards
Cell C | PN
Please provide us with the number in question so we can be able to check. We apologize for the poor service.
Regards
Cell C | PN
Cell C's reply11 Apr 2019, 11:15
Official
Good morning Revash
Please provide us with the number in question so we can be able to check. We apologize for the poor service.
Regards
Cell C | PN
Please provide us with the number in question so we can be able to check. We apologize for the poor service.
Regards
Cell C | PN
RS
Revash S's updateReviewer Update
29 Apr 2019, 08:36I Have still not heard from Cell C on this.
RS
Revash S's update29 Apr 2019, 08:36
Reviewer Update
I Have still not heard from Cell C on this.
RS
Revash S's updateReviewer Update
29 Apr 2019, 08:36i have provided the requested details on a Private reply
RS
Revash S's update29 Apr 2019, 08:36
Reviewer Update
i have provided the requested details on a Private reply
RS
Revash S's updateReviewer Update
10 Dec 2019, 09:40I'm still waiting for a solution to this
RS
Revash S's update10 Dec 2019, 09:40
Reviewer Update
I'm still waiting for a solution to this